Shipping policy

All orders are processed within 3 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.

If there are any delays outside of our control, for example delays from our component suppliers or delays with courier companies we will let you know via email.

All our product prices include delivery in the UK, however if you return the product there will be a charge for which you will be liable

 

We offer international shipping to Europe and the USA.   Should you require this service you will need to get in touch with us to quote you a customised delivery price before you place your order.

International shipping times can vary greatly depending on the destination.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Kilim Furniture is not responsible for these charges if they are applied and are your responsibility as the customer.